DrillUp Privacy Policy

Last updated: 01.10.2024

1. Introduction

DrillUp ("we," "us," or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our website and services.

2. Information We Collect

2.1. Personal Information You Provide

When you submit a form on our website to inquire about our coaching services, we collect:

• Name: To address you personally in our communications.
• Email Address: To send you information regarding our services and respond to your inquiries.
• Selected Type of Coaching: To tailor our services to your specific needs.
• Message (Optional): Any additional information you choose to provide.

2.2. Information Collected Automatically

When you visit our website, we use Google Analytics to collect certain information automatically for analytics purposes:

• IP Address
• Browser Type and Version
• Pages Visited
• Time and Date of Visit
• Time Spent on Pages

2.3. Additional Information

With your explicit consent, we may collect:

• Curriculum Vitae (CV)
• LinkedIn Profile URL

2.4. Payment Information

For processing payments for our services, we may collect payment details. This information is handled securely by third-party payment processors compliant with industry standards.

3. How We Use Your Information

We use your personal information to:

• Provide Services: Schedule and conduct coaching sessions.
• Communicate: Respond to your inquiries, send confirmations, and provide updates.
• Personalize Experience: Customize our services based on your selected coaching type.
• Marketing: Send promotional materials and newsletters (you may opt-out at any time).
• Process Payments: Facilitate transactions for our services.
• Improve Our Services: Analyze usage patterns to enhance our website and offerings.

4. Data Storage and Security

• Storage Location: Your data is securely stored in Amazon Web Services (AWS) DynamoDB.
• Security Measures: We employ appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure.
• Data Retention: Personal data is retained for up to three (3) years unless a longer retention period is required or permitted by law.

5. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you, under confidentiality agreements.
• Legal Compliance: Authorities or agencies when required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

6. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access: Request a copy of your personal data.
• Rectification: Correct any inaccuracies in your data.
• Erasure: Request deletion of your data where applicable.
• Restriction: Limit processing of your data under certain conditions.
• Objection: Object to processing for direct marketing purposes.
• Data Portability: Receive your data in a structured, commonly used format.
• Withdraw Consent: At any time, where we process your data based on consent.

To exercise these rights, please contact us at support@drillup.tech.

7. Cookies and Tracking Technologies

We use cookies to enhance user experience:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Google Analytics cookies to understand website usage.

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

11. Data Security

We implement security measures such as encryption, firewalls, and secure socket layer technology to protect your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

13. Contact Us

For questions or concerns regarding this Privacy Policy:

Email: support@drillup.tech
Address: DrillUp, Berlin, Germany